Email Overload

What Is Your Inbox Costing You?

What if, when you awoke to start another busy day, you walked into your kitchen to make coffee and found paper mail stacked a foot high across all the countertops?

Would the scene inspire you? Nurture your best problem-solving skills? Unleash wild creativity?

Probably not. 

Information Overload
Information overload costs businesses nearly $1 trillion in lost productivity each year.

Yet nearly all employees, from clerk to CEO, face the virtual equivalent every day when they log into work-related email. Many, many do so from their mobile phones before they leave for the office, inviting stress before they’re dressed.

Conservatively, the average business person receives 100 emails a day. The numbers increase with title and responsibility. Which internal emails are must-reads? Are you getting copied only as a courtesy? Is a response expected? Does a supervisor want a meeting? Is she asking my opinion or trying to get me on board an initiative that’s been decided?

Information Overload is real and costly. Basex, a knowledge economy research firm, estimates information overload costs the U.S. economy at least $997 billion per year in reduced productivity and innovation. The company (using figures from 2010) and other researchers estimate 25-28 percent of the working day is lost to a glut that includes email, social media and instant messaging – reflecting both the time needed to keep up and the time needed to regroup and focus after each interruption.

The following statistics from a NPR story only hint at the overload:

  • Americans get and send nearly 3 billion emails per day.
  • In 1995 American workers sent/received on average 8 emails/day. By 2005 that figure was more than 90/day.
  • Wading through email is second only to meetings in wasting on-the-job time.

And those figures are 10 years old, from a 2005 broadcast. Even then, corporate America processed an average of 16,000 emails per person per year. The Radicati Group, a technology market research firm, estimates 100 billion business emails were sent and received every day in 2013.

Faced with such daunting numbers, adding yet another mode of communication sounds counter-intuitive. But communication and collaboration are not the same. A tool like Callibrain puts the important information front and center, consolidates the big picture and day-to-day tasks in one place and makes true collaboration simple.

It’s like starting each day with a clean desk and an empty inbox.

Learn more about how Callibrain contributes to a more efficient workplace.

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